Shipping
LAUDAE ships worldwide from Vancouver, Canada. Once your gown is made (yay) and ready ship, we’ll send you an email with a tracking number & an ETA for your LAUDAE box.
We wish that the whole world had a free trade agreement. Until then, we want to give you a heads up on some fees you may pay upon receiving your shipment! All US shipments fall under NAFTA, and international shipments will probably be subject to additional costs. Please look into your country’s specific import duties & taxes (or ask us to), to make sure there are no surprises upon delivery!
Returns & Exchanges
We’re so proud to be a zero inventory company, which creates gowns only when we have a bride’s name attached to it. Since each LAUDAE dress is made specifically for our brides, we are unable to accept returns & exchanges of our wedding dresses.
We strive to make sure you’re 100% on your decision, and want you to be 150% as soon as you open your LAUDAE box. We’ll be there for you if you have any questions before, during, and after your wedding. Need help finding an alterationist in your hood, want some advice for the perfect shoe, or do you just want to know if we’re really as helpful as we say we are? No question is too small—try us ;)